Shipping policy
Shipping Policy
At Elite District Co., we are committed to providing a smooth and reliable shopping experience. Every order is handled with care and attention to detail.
Order Processing & Handling
Our standard order processing time is approximately 3 business days, excluding weekends and holidays.
Some fragrances are sourced through our trusted supplier network and may require additional processing time before shipment.
If your order experiences an unexpected delay, our team will contact you with an update.
Shipping Destinations
We currently ship within the United States only.
International shipping is not available at this time.
Shipping Rates
- Standard Shipping: $7.99
- Free Standard Shipping: Orders of $99.99 or more.
- Express Shipping: Not currently available.
Available shipping rates and options are confirmed at checkout.
Estimated Delivery Times
Order Processing: Approximately 3 business days.
Standard Shipping Transit: Typically 3–5 business days after dispatch.
Total delivery time includes both processing and carrier transit.
Delivery estimates are not guaranteed. Actual delivery times may vary depending on product availability, destination, carrier operations, and unforeseen circumstances.
Fragrance Shipping Requirements
Many fragrances contain alcohol and are subject to transportation restrictions.
Elite District Co. uses eligible shipping services and follows applicable carrier requirements for fragrance shipments.
Certain destinations or delivery methods may be restricted.
Order Tracking
Once your order has been prepared and handed to the shipping carrier, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take additional time to update after the carrier accepts the package.
Shipping Delays
Although we work to dispatch orders promptly, occasional delays may occur due to:
- Supplier availability or restocking.
- Carrier processing or transportation delays.
- Severe weather conditions.
- Holidays or increased shipping volume.
- Other unforeseen circumstances.
If your order requires additional processing time, we will make reasonable efforts to keep you informed.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before submitting your order.
If an address correction is needed, contact our support team as soon as possible. Changes cannot be guaranteed once an order has been dispatched.
Lost, Damaged or Missing Packages
If your package arrives damaged, is missing items, or appears lost in transit, please contact our customer support team.
Include your order number, tracking information, and relevant photographs when applicable.
Our team will review the situation and assist with the appropriate next steps in accordance with applicable consumer protection requirements.
Fragrance Club Shipping
Elite District Fragrance Club memberships may include exclusive shipping benefits.
Membership shipping benefits apply according to the terms of each subscription plan and the eligibility displayed at checkout.
Orders containing both membership items and regular products may have separate shipping calculations.
Customer Support
For questions regarding your order, shipping status, or delivery, please contact:
Elite District Co. Customer Support
Email: support@elitedistrictco.com
Please include your order number when requesting assistance.
We typically respond within 1–2 business days.
Thank you for choosing Elite District Co.