Refund policy

Return & Refund Policy

At Elite District Co, we are committed to providing a premium shopping experience and exceptional customer service.

14-Day Return Policy

We accept eligible returns within 14 days of delivery. Products must be unopened, unused, in their original sealed packaging, and in the same condition as received. Proof of purchase is required.

All returns require prior authorization from our Customer Support team.

Final Sale & Exclusions

Opened or used fragrances, products with broken seals or removed protective wrapping, decants, samples, and items marked Final Sale are not eligible for change-of-mind returns.

Return Shipping

Customers are responsible for return shipping costs on voluntary returns. Original shipping charges are non-refundable unless otherwise required by law.

Please contact our team for return instructions. Fragrances must be shipped in accordance with applicable carrier requirements.

Damaged, Defective or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible, preferably within 48 hours of delivery.

Include your order number and relevant photos of the product, packaging, and shipping label.

Our team will review your request and provide an appropriate resolution, including a refund or replacement when applicable.

Refunds

Once an eligible return is received and inspected, approved refunds will be issued to the original payment method within 10 business days. Additional bank processing time may apply.

How to Request a Return

Email elitedistrictco.support@gmail.com with your order number and request.

Please wait for authorization and instructions before shipping any return.

Our team typically responds within 24–48 business hours.

This policy does not limit any rights or remedies provided by applicable consumer protection laws.

Thank you for choosing Elite District Co.

www.elitedistrictco.com